I actually went to the hotel 'business' centre and photo copied this diary entry, with all intentions of handing the copy over to management. I decided against it in the last minute... didn't think it would help the situation whatsoever. They are desperately trying to imitate western hospitality here, but failing miserably.Earlier the same day, I went to a 'fast food' place and ordered a beef burger with chips. "We are out of bread" said the female attendant, "you will have to wait for the bread to be baked." I said I wasn't in a hurry and sat down, patiently waiting for my lunch to arrive. Fifteen minutes later the attendant returned saying "I'm sorry sir, the bread is burned... would you like something else?"