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When I tried on my new contacts my eyes wouldn't focus, everything was blurry, gave me a splitting migraine. I had tried for about 5 to 10 minutes and nothing was improving. I called them to find out what was going on and all I got was lip service. The person on the phone wanted to know if I put my contacts in the right eye, which I had. Had I tried them on before leaving the store they would know that I had done it correctly and had seen for themselves that there was a problem. After getting irritated by associates trying to blame me for something that's not even remotely my fault, I got a consultation on Mon. morning. I told them that if they couldn't take me on Mon I'd return the contacts, they could refund my money, and reimburse my insurance. After waiting almost 3 weeks for this script to arrive, the last thing I wanted was to try on contacts they aren't helping me or deal with associates being inconsiderate. I would rather go somewhere when I cannot only afford, but also where I feel valued as not only a customer, but also as a person. However, I can't change what happened here, but I will try to prevent the next person from dealing with this treatment.