It support orange county

How Your IT Support Should Protect Your Business

Security is among the most important jobs that your IT support in Orange County firm should perform. This should be more than antivirus and firewalls. It should be more in-depth and should include training, high-level monitoring and incident response. Any managed services provider can install AV software or a firewall. What separates a good It service provider from a bad one is consulting, IT security planning, advice and training. A good IT consultant should do more than setting up equipment and installing the software. He should be willing to act as your partner and give you the necessary advice when your IT security is in concern.

 

Protections that go beyond antivirus and firewall

You might not need an MSP if antivirus and a firewall were all that was needed for complete cybersecurity. Unfortunately, a lot of hackers can get around firewalls. They can find loopholes in outdated devices and software or they can strike when your employees are working outside the network.

 

When hiring an IT consultant, you should ensure that the package includes protections that prevent attacks when your firewalls fall short. The package should include software updates and patch installation. You will also need virtual private networks to protect users when cybercriminals attempt to maneuver around your firewalls.

 

Training

You shouldn’t hire a consultant who sets your networks and goes away. If you want responsive protection, you should ensure that the IT support in Orange County firms you work with, do enough training. Some companies rely on security equipment such as antivirus software or firewalls. They overlook the human element. Most of the cybercrimes you hear about originate from errors of people. This is what makes it difficult to stop cybercrimes without soft services like planning and training. Users fall for social engineering attacks and phishing. The Russian attacks on the US involved phishing.

 

Sometimes, hacking techniques are not that sophisticated. Sometimes, the decisions made by your employees can lead to vulnerability in your network. Your cybersecurity program should, therefore, include team training and this will help employees understand the risk of hacking and what they need to do to prevent the attack. Your IT consultant should be willing to train your workers on the best practices to prevent cyberattacks. If your MSP is good, he should also offer consulting and this will reinforce your network security plans.

 

Response planning and support

You need proactive protections because they are your first line of defence against hackers. However, it is difficult to prevent attacks by 100%. Hackers spend most of their times looking for loopholes to penetrate through your system. This is why even the tightest security plan is vulnerable. Providing support during a security event is one of the most important roles of an MSP. Your managed services provider should pick up on potential security breaches before you become aware of them by using monitoring and intrusion detection systems. A good IT support in Orange County firm should have an incident response plan in place in case of security events. You can expect your IT service provider to advise you in case of an attack.

Author's Notes/Comments: 

Security is among the most important jobs that your IT support in Orange County firm should perform. This should be more than antivirus and firewalls. It should be more in-depth and should include training, high-level monitoring and incident response.

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